The collection, use and disclosure of Personal Data enables TTIC to provide services and products that are most likely to meet your needs. By continuing to use TTIC’s services, you signify that you have read,
TTIC’s collection, use and disclosure of your Personal Data.
1. Types of Personal Data
The types of Personal Data that TTIC collects depends on the circumstances of collection and on the
nature of the service requested or transaction undertaken.
•Personal Data, which includes but is not limited to -
(i) personal information that links back to an individual e.g., name, gender, date of birth, passport or
other personal identification numbers, images, photographs, videos, closed circuit television (CCTV)
footage, voice recordings;
(ii) contact information e.g., address, phone number, email address;
(iii) payment information e.g., credit or debit card information, including the name of cardholder, card
number, billing address and expiry date;and technical information e.g., IP address. •In some cases, TTIC needs you to provide Personal Data in order for TTIC to be able to carry out its services to you.
2. Purposes for Collection, Use and Disclosure
Generally, TTIC collects Personal Data, either directly from you or from your authorised representatives,
from third parties, or from publicly available sources, through our website, mobile services, and other
channels in order to fulfil the following purposes, which include but are not limited to: Marketing and
communicating with you in relation to products and services offered by TTIC, TTIC’s service partners, as well as TTIC’s appointed agents; Contacting you for product or customer satisfaction surveys and market research; and Safety, security and legal compliance.
TTIC may also use and disclose your Personal Data with and to third parties in order to fulfil the purposes listed above. In connection with the above, we may disclose, transfer, and jointly use your Personal Data
to and with our subsidiaries and affiliated company. In addition, we may disclose your Personal Data to
third parties, such as our service providers or other business partners.
TTIC may also use and disclose your Personal Data to persons who have been validly identified as being
you or your authorised representative(s) pursuant to our then-current security procedures, for the
purpose of the relevant transaction or enquiry.
TTIC may disclose your Personal Data to law enforcement agencies and government for security, customs and immigration purposes. In addition, TTIC may disclose Personal Data to our legal advisors for
establishing, exercising or defending our legal rights, to our other professional advisors, or as otherwise
authorised or required by law. TTIC also reserves the right to share Personal Data as is necessary to
prevent a threat to the life, health or security of an individual or corporate entities such as TTIC. Further, TTIC may disclose Personal Data, as is necessary, to investigate suspected unlawful activities including
but not limited to fraud, intellectual property infringement or privacy.
Generally, in the course of TTIC performing servicing functions, Personal Data will, by nature of the task
or transaction, be provided by our customers to TTIC. In such instances, consent will necessarily be
implied from the Customer that they are agreeable to providing Personal Data in order for TTIC to provide the requested or necessary service and/or product to them. However, where required by law, TTIC will
adopt an ‘opt-in' policy for obtaining customer consent, in which event, express written consent will be
sought from you when collecting your Personal Data e.g., signing a form or checking a box. You may
submit a request to withdraw your consent at any time by contacting TTIC or by logging on to your
website account with TTIC.
4. Transfer of information overseas
The TTIC Head Office is based in Singapore. Personal Data may be transmitted to data storage facilities
where TTIC keeps its central records. Personal Data may be transferred to TTIC’s offices and appointed agents in Singapore or other countries in connection with TTIC’s performance of the contract with you.
TTIC needs your assistance to ensure that your Personal Data is current, complete and accurate. As such, please inform TTIC of changes to your Personal Data by contacting TTIC and submitting your updated
particulars to TTIC in writing. TTIC may also request Personal Data updates from you from time to time.
TTIC will, upon your written request to our Customer Affairs Department, allow you to view your stored
Personal Data. Where permitted by law, TTIC reserves the right to charge a reasonable administrative fee for this service. In exceptional circumstances, TTIC reserves the right to deny you access to your Personal Data and may provide an explanation as required by applicable laws.
Exceptional circumstances include (to the extent allowable under applicable law) where:
•An investigating authority or government institution objects to TTIC complying with a customer’s
•The information may, in the exercise of TTIC’s reasonable discretion and/or assessment, affect the life or security of an individual, and
•Data is collected in connection with an investigation of a breach of contract, suspicion of fraudulent
activities or contravention of law.
TTIC will retain Personal Data for as long as it is necessary to fulfil the purpose for which it was collected, the legal or business purposes of TTIC, or as required by relevant laws.
When destroying Personal Data, we will take commercially reasonable and technically possible measures
to make the personal information irrecoverable or irreproducible in accordance with the applicable laws.
8. Security safeguards
TTIC takes the security and protection of your Personal Data very seriously. As such, TTIC makes
reasonable security arrangements to protect your Personal Data against loss or theft as well as
unauthorised access and undue disclosure.
If, however, a customer does not take reasonable care to ensure the continued confidentiality and
accuracy of their Personal Data, TTIC will not be liable for any consequential misuse and/or fraud. If you
have any concerns about security, you should contact TTIC.
10. Contact us
Customer Affairs Manager : Kazuto．Taniguchi
email : firstname.lastname@example.org
TTIC cannot distinguish the age of persons who access and use its websites. If a minor (according to
applicable laws) has provided TTIC with Personal Data without parental or guardian consent, the parent
or guardian should contact TTIC (see Section 10 of Part A) to remove the relevant Personal Data and
unsubscribe the minor.
order to collect website usage data, and improve your online experience. This can include information
about the way you use the website, your choice of internet browser, the type of device you are accessing
13. Clickstream data
In order to improve your online experience, TTIC may track online behaviour or clickstream data to
advance your use of our web pages and track referrals from other websites.
14. Links to other websites
TTIC provides you with links to other websites for your convenience and information. You access these websites at your own risk and TTIC is not responsible for these websites. Whilst TTIC will protect your
Personal Data on TTIC websites, TTIC cannot control or be responsible for the policies of other sites we